Refund and Returns Policy

To qualify for a return within one week of receipt, the product must be in the same condition as you received it, unused, with tags, and in its original packaging. You will also need your receipt or proof of purchase.

To start a return, you can contact us at sarulifeusa@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Cancellations

Please contact us within 24 hours after placing an order if you would like to cancel your order.

After 24 hours of placing the order any cancellation or change in the order(size,color etc.) will not be accepted.